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Coffee questions, answered

Grind, freshness, delivery and subscriptions. Anything missing, email hello@yourritualsupply.com. A real person replies.

Choosing your grind

Which grind do I pick for a home espresso machine?: Choose Domestic Espresso Machine. It's a fine grind suited to machines with a portafilter, the kind you tamp.
What about a stovetop, plunger or drip filter?: Choose Stovetop / Drip Filter / French Press. It's a medium-coarse grind that works across moka pots, plungers and drip makers.
Should I buy whole beans?: If you have a grinder at home, yes. Coffee starts losing aroma within minutes of grinding, so grinding per cup gives the best result.
Can I use these beans in a pod machine?: Not in sealed-pod machines. For refillable pods, order the espresso grind.

How fresh is the coffee?: Stock arrives within days of roasting. Every bag is dated, and we never sell stock past 14 days from its roast date. After that it is pulled from sale entirely.
How long will a bag stay good?: Best within four to six weeks of opening. Keep the bag sealed, cool and out of sunlight.
Should I keep coffee in the fridge or freezer?: Skip the fridge because it draws in moisture and odour. An airtight container in a cool cupboard is best.

Where do you ship?: Australia-wide. $14.99 shipping for 1–2 bags. Free shipping on 3 or more bags. All subscriptions ship free.
How quickly does it arrive?: Stock lands with us within days of roasting, and we ship as soon as your order is in. Because we cap sale at 14 days from roast, you are never getting coffee that has been sitting around. Metro deliveries typically land in 2 to 4 business days, regional a little longer.
Do you ship overseas?: Not yet. We're focused on Australian customers while we're small.

Can I pause or cancel?: Anytime, from your account. Cancelling keeps the delivery you've already paid for, then stops.
How much does a subscription save?: Every subscription delivery is 15% less than the matching one-time price.
Is subscription delivery free?: Yes. Every subscription order includes free delivery Australia-wide.
Can I change size or how often it arrives?: Yes. Changes apply from your next delivery, so you're never charged part-way through a cycle.
What if the coffee isn't right?: Tell us within 14 days and we'll make it right with a replacement bag or a refund.